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Shout Customer Testimonials

WWT

Head of Learning – Mark Stead

Wetland Wildlife Trust Testimonial For Shout

About WWT

WWT is the UK’s largest wetland charity. They work to restore wetlands and education people about their value both in the UK and across the world

Since 1946, their mission has been to save endangered species, tackle climate change, and restoring wetlands to unlock their power.

What WWT loves about Shout

Swift action on feedback

We love Shout’s email notification feature, where we receive instant alerts for new survey responses. This ensures we stay agile, promptly addressing feedback and enhancing our programs based on real-time insights.

Empowered decision-making

The ability to dissect and compare survey data effortlessly with advanced filters and comparisons has optimized our decision-making process, enhancing the experience and impact of our educational programs.

Enhanced productivity

Shout’s intuitive interface has transformed our processes. Its user-friendly design makes it easy for our team to create, deploy, and analyze surveys quickly. A stress-free interface that boosts productivity and satisfaction.

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What problem Shout solved for WWT

Initially we used SurveyMonkey to collect feedback, but we couldn’t reconcile their high-cost against the features they offered. Shout’s affordability was a breath of fresh air, and the cost savings didn’t come at the expense of functionality; in fact, Shout not only matched but surpassed the capabilities of SurveyMonkey.

At the heart of our mission is the commitment to education, accomplished through school visits and learning programs. Shout has been instrumental in achieving our educational goals by revolutionizing the way we gather and analyze feedback from the educators who participate in our programs.

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Why would the WWT recommend Shout to you?

The support team’s commitment to excellence creates an environment where you feel more than just a customer – you feel like you have a genuine and personal relationship with the team.

We’ve also found that Shout not only provides all the essential features we need but goes beyond, offering a comprehensive suite of tools that rivals more expensive platforms.

Recommending Shout is a no-brainer – it’s a testament to a platform that not only delivers on its promises but consistently goes above and beyond to ensure customer satisfaction.

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