Employee Satisfaction Surveys

Increase staff retention with feedback

Identify the strengths and weaknesses of your company culture and improve employee engagement.

Conduct Employee Satisfaction Surveys to Improve Employee Experience


Measure satisfaction, increase productivity, reduce turnover

Robust features to encourage compliance and protect employee data whilst collecting actionable feedback.

Compliant employee CRM

Import employees to the CRM, group them based on role or seniority, and track the lawful basis for processing their data (e.g. Contract).

Measure your eNPS

Ask employees how likely they are to recommend your business as a place to work with our Net Promoter Score question type.

Benchmark satisfaction

Measure employee satisfaction with a recurring survey and use crosstabs to compare results over time.

Department collaboration

Invite other department heads to join your Shout team, share your features, and measure employee satisfaction from their own accounts.

Brand surveys & emails

Add your logo, customize the designs of employee surveys and emails, and white label surveys to align with your brand guidelines.

Automate quiz scoring

Create quizzes to increase engagement, improve job satisfaction with assessments, and onboard new hires with training.

Connect with employees and track interactions

Craft professional email invitations

Build custom email invitations to target specific teams, those in leadership roles, or measure satisfaction company wide.

Track responses and email engagement

Track responses and send reminders to employees who’re yet to respond. Email metrics are stored alongside survey responses, for easy access.

Log reports and requests

Connect forms to your employee CRM to track incident reports, time-off requests, event registration, and other important information.

Best Reasons To Choose Shout

Improving employee experience with feedback has never been easier. Our intuitive tools are loved by millions of users, all over the world.


Years of Experience


Happy Users



Ron Elius

B2B Copywriter – Freelance

“Interactive and really easy to use Software. The builder is seamless, and the question types are perfect. I love the way I can structure surveys in quick and easy way.”

Oana Frant

Consultant – the World Bank

“Shout offers multiple options for customization. Moreover, our projects look perfect on any device. If you want a platform that does most of the work for you, including automatic reporting, go with Shout.”

Transform data into employee satisfaction

Create segmented views of your data

Segment reports based on CRM information, survey responses, question data, and much more to understand how to increase employee satisfaction.

Analyze personal experiences

View full response sheets from individuals and access employee profiles in the CRM to track engagement with your surveys and quizzes.

Share your findings with management and stakeholders

Export your results as a PDF or spreadsheet and share access to real time digital reports. Responses can be anonymized before being shared, to protect employee confidentiality.

Compliance built in, for teams of any size

Shout is a cookieless survey tool, and all responses are anonymous by default. Enabling you to collect employee feedback, whilst protecting their privacy.

An integrated CRM, for managing employees the compliant way

Group employees based on department, role and seniority, and track the lawful basis for processing their data in the app.

Private accounts for each department, with centralized billing

Team user surveys are private by default, so no one has access to data that isn’t relevant to them.

Separate personally identifiable information from survey responses

Enable pseudonymization to separate any personal information from question data in your reports.

Reduce employee turnover with Shout

14 Day Free Trial • Cancel Any Time • No Credit Card Required

Employee Satisfaction FAQs

Everything you need to know about employee satisfaction surveys and how they can help you increase happiness in the workplace.

What is employee satisfaction?

Employee satisfaction is a key metric in any organization. When employees are satisfied with their work and the company they work for, it leads to a productive and cohesive workplace. In general, employee satisfaction refers to an individual’s feelings about his or her own job and the company where they work.

Some elements that may factor into employee satisfaction are:

  • Work culture.
  • Manager relationships.
  • Performance feedback.
  • Salary.
  • Work/ life balance.
  • Deadlines.

Why are employee satisfaction surveys important?

The happier an employee is, the more of themselves they’ll invest in your company, its mission and goals. High levels of satisfaction often lead to a better quality of customer service and more efficiency in the workplace.

By asking for feedback, you can identify the strengths and weakness of your company culture and improve employee morale and engagement.

How to measure employee satisfaction

When creating an employee satisfaction survey, you must consider the factors that influence their experience. These could include daily tasks, leadership structures, benefits, work environment, the performance of colleagues and managers and opportunities for career development.

Anything that could impact their performance, motivation and commitment to the role should be addressed.

If the results of your staff satisfaction survey show that there is unhappiness or resentment concerning other team members, you may want to consider running 360-degree feedback surveys.

What are some examples of employee satisfaction survey questions?

Here are some examples of questions for your employee satisfaction surveys:

  • Does your manager value you feedback?
  • Do you feel you have a good work/ life balance?
  • Is your role clearly defined to you?
  • Are you satisfied overall with your job?
  • Does your team provide you support when you need it?
  • Do you feel rewarded for the work you do?
  • Do you feel valued in the company?
  • Do you feel proud to work for the company?